Holiday Inn & Suites Richmond West End, An Ihg Hotel

Appreciated the place, had a very comfortable stay for the value.

The staff was attentive, the breakfast was awesome, everything was very good. The breakfast was included, I liked it. I've had a very nice stay for the value.

Solid hotel in a calm area adjacent to shops.

I had a relaxing experience here, everything was good, the location was marvellous near to the hospital...

Loved my quite comfortable stay for 2 nights. The hotel had a secluded position adjacent to the Richmond airport, Richmond, restaurant.

Our stay here was such great, useful base for exploring Richmond. Quick check-in was a bonus. The pool was nice too. We liked our time here.

This smoking hotel offers lots of attractive rooms.

The hotel was an amazing base for enjoying a quiet area, just off different restaurants and local shopping centers and shops. My room was huge and well-equipped, no reason to complain.

Fairly clean hotel, greatly enjoyed to be not far from local shopping centers as well as shops thanks to comfy location. Professional staff made our stay fine. The room was stocked and non-smoking, included central heating, a writing table and ironing facilities.

Fairly clean smoking hotel with amazing stuff and location.

Wi-Fi was slow.

Fairly clean hotel, polite staff & magnificent location near shops.

The staff was cordial, kept everything fairly clean and great.

Non-smoking room, good solid hotel, generous breakfast. Great beds, TV set, a writing table and ironing facilities were a nice touch.

The personnel was willing to help and they provided polite service. I stayed in a gorgeous room with separate lounge and tea/coffee.

Fairly clean, good value hotel, its location was excellent and really close to the hospital and shops and different restaurants.

The room was reasonably large with a solid continental breakfast included. Its swimming pool view and cordial staff were the key features!

Everything was really good, the continental breakfast was totally worth it.

It was a great experience overall. Clean hotel in a nice area. The staff served cereals, muffins, hot waffles, pastries and scrambled eggs for breakfast.

My stay here was really really nice. Everything was good as expected, but the bathroom was very small. The accommodation had a secluded location also close to local shopping centers.

It was very nice time in Richmond. The location and staff were great, I loved it.

Certainly a good experience for one night in Richmond. The venue has an unbeatable location, cool enough rooms, delightfully helpful staff. Superb breakfast, friendly service. Good beds and air conditioning, flat-screen TV and coffee.

It's spotless hotel with pet-friendly rooms and kind staff. Shopping venue in an awesome area of Richmond.

Staff was super and hotel is fairly clean and solid! The property's setting was secluded. The bed was fine, and overall non-smoking room! Booked with a very very good breakfast and I loved the meal.

Characterful isolated hotel with separate bedrooms.

Great value for money and location was secure. Terrific hotel with great bed. So helpfull staff, were more than helpful;))

Not bad hotel, neat rooms, very very nice staff. No charge for wake up calls and ironing too.

The staff were very very kind, the breakfast was delicious and everything was cool. Our room had a comfy bed and an overwhelming view. We loved bottled drinks at the rooftop bar. This magical hotel had super central setting. Simple check-in & great service.

I had an outstanding stay here, great value. Plenty of food at breakfast, including coffee, tea, jam, fruit and cheese. There were climate control, WiFi and terrace in the room, loved that. Alcoholic drinks at poolside bar, very efficient service. The beach was stunning.

Clean place with USEFUL staff. Neat standard queen room and the bed was so comfortable. Fast check-in. Well, free wifi was available throughout the property. Dependable hotel, 19 miles from Richmond International airport.

I liked it, and I found the staff ABSOLUTELY NICE. Hotel was clean. They had a fast check-in too. No worries about free wifi throughout the property. It worked quickly.

perfectly clean property with helpful staff. a good breakfast, lots of meals. great riverside location to skipwith baptist church. the service provided there was great.

Facilities were nice, nonetheless Wi-Fi was terrible.

Very pleasant stay in the very secure area. The staff was amiable, the room was attractive and the beds were perfectly comfortable.

It was in an absolutely gorgeous location and the room I stayed in was great value for money. Lots of supplies in the room : coffee, climate control and TV. A clean beach, one of the best view. I loved to spend time in the busy poolside bar. Pool was lovely and beds where amazing.

An awesome stay. This hotel was in a business area. Also, the place was approx 10-15 minutes' walk from virginia university. Restaurant was approx 10-15 minutes' walk from the property.

Kind staff & comfortable location, everything was so good. I got free upgrade and loved it.

The hotel was fairly clean and the interior was comfortable. I slept so comfy in the fine bed. Great stay in this secure area. Also, such main attraction as a family-friendly theater was 2 miles from this property.

No.

Breakfast was hot with plenty of different food.

Comfortable bed, best value. The airport was a 29-minute drive from the property. Perfect place for exploring Richmond

All in all, I spent my time greatly. There's Nick's Roman Terrace within 10 minutes walk or so, thoroughly enjoyed their menu...

Street was noisy.